A Legacy of Style and Resilience

Established over a century ago in 1899, Moscot Eyewear has evolved from a humble wooden cart to become a renowned name in fashionable eyewear. As a family business that has stood the test of time through different economic climates, Moscot boasts a rich heritage spanning 115 years. Celebrated for its iconic designs and timeless style, Moscot is embraced by fashion enthusiasts worldwide and exudes an undeniable aura of sophistication. Earning accolades such as "serious main character energy" from publications like GQ, Moscot continues to uphold its legacy of excellence with a dedicated team of over 150 employees.

The Challenge: Navigating Growth in a Competitive Market

As Moscot Eyewear continued to thrive in the competitive fashion industry, the company recognized the need to optimize its operational processes to sustain its growth and reputation for quality. With a focus on delivering exceptional customer experiences, Moscot sought to streamline its order management workflows and enhance operational efficiency.

Innovative Solution: Embracing Automation with SC Order Tags & Flows

In June 2018, Moscot Eyewear strategically integrated the SC Order Tags & Flows app into its operational framework to enhance efficiency and productivity. This innovative solution revolutionized Moscot's order management by automating the tagging of orders, thereby optimizing the fulfillment process and ensuring precise customization for eye prescriptions. This meticulous approach guarantees that customers receive the correct product while significantly reducing the time and effort required by the team to manually check each order.

The SC Order Tags & Flows app stands out with its user-friendly interface and powerful features, offering Moscot unparalleled flexibility to customize workflows and swiftly adapt to evolving business needs. By tagging orders with specific customizations, Moscot can streamline its operations, ensuring that each order is processed with the utmost accuracy and efficiency. This not only enhances the customer experience but also empowers Moscot’s team to focus on core activities, driving innovation and excellence within the organization.

Results: Efficiency and Excellence Unlocked

Since adopting the SC Order Tags & Flows app, Moscot Eyewear has experienced significant improvements in operational efficiency. By automating the assignment of tags to orders and leveraging customizable workflows, Moscot has streamlined its order management processes, resulting in substantial time savings. To date, Moscot has assigned over 12,551 automatic tags and implemented six active workflows, culminating in a total time saving of 104 hours, equivalent to 4.3 days.

The integration of the SC Order Tags & Flows app has enabled Moscot Eyewear to enhance its ability to deliver exceptional customer experiences while optimizing internal operations. By reducing manual tasks and improving workflow efficiency, Moscot can focus its resources on innovation, design, and customer satisfaction, further solidifying its position as a leader in fashionable eyewear.

Conclusion: Driving Moscot's Success with Smart Automation

In leveraging the power of the SC Order Tags & Flows app, Moscot Eyewear has embraced digital innovation to drive operational excellence and maintain its status as a premier eyewear brand. By automating order management processes and maximizing efficiency, Moscot has unlocked new opportunities for growth and differentiation in a competitive market. As Moscot continues its journey of innovation and expansion, the SC Order Tags & Flows app remains a trusted partner in its pursuit of excellence.