Add fees and limit cash on delivery (COD) for any condition

Releasit COD Fee & OTP Verify
Releasit COD Fee & OTP Verify
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4.9 / 5 (596 reviews) ·

Optimize Cash On Delivery (COD) payments for a seamless and convenient shopping experience. 

Optimize Cash On Delivery (COD) payments for a seamless and convenient shopping experience. 

Releasit COD Fee & OTP Verify Feature

Custom Cash on Delivery (COD) Fee on Delivery

Charge a custom fee (fixed value or percentage) on all COD orders to account for additional costs and promote prepaid orders.

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Releasit COD Fee & OTP Verify Feature

Enhanced Customer Experience

Elevate your customers' experience effortlessly with our Cash on Delivery solution. You can now improve the shopping journey by including an instructions message for COD orders, effectively reducing RTO (Return to Origin) instances and minimizing customer confusion.

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Releasit COD Fee & OTP Verify Feature

Optimize Your COD Strategy

Easily hide or limit COD availability based on various conditions such as location, order total, customer authenticity, and shipping method. Tailor COD options to meet your specific needs and enhance your e-commerce operations.

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Releasit COD Fee & OTP Verify Feature
Main Features
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Customizable Discount Options

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User-Friendly Interface

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Custom Fee Addition for COD Orders

Pricing

Free

Free
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60 Cash on Delivery orders per month

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OTP Verification via WhatsApp

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Add a custom fee

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Hide or show COD based on any condition

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Instructions message for COD

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24/7 Email Support (No custom code)

Premium

$9.99/month
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ALL Free plan features

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360 Cash on Delivery orders per month

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24/7 Live Chat Support

Enterprise

$29.99/month
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ALL Premium features

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UNLIMITED Cash on Delivery orders per month

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24/7 Live Chat Support (< 5 min response)

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Setup by one of our technicians

* All charges are billed in USD.** Recurring charges, including monthly or usage-based charges are billed every 30 days.

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What our clients say about us
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Great App! Gave me the solution to customize for any existing country, which is not the same case for most of the other apps out there. Customer service is flawless and super reactive. Much recommended!

LARAKHOURY

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Affordable and effortlessly smooth experience. If you're launching your COD store, this app is a definite must-have.. Great experience at all round. Customer service is 11/10 Highly recommended.

Nolabels.in

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A very nice application that does exactly what I wanted. I wanted to add a fee to the COD service to encourage my customers to pay online. It did that exactly and with no hassle. The support system was excellent, very responsive and stayed with me throughout the setup process until it worked fine.

The Craft Corner EG

Optimize Cash On Delivery (COD) payments for a seamless and convenient shopping experience. 

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Releasit COD Fee & OTP Verify

Releasit COD Fee & OTP Verify

You have questions, we have answers.

How do I add a custom fee for Cash on Delivery (COD) orders?

You can automatically apply a surcharge to COD transactions using Releasit COD Fee & OTP Verify. The app allows you to set a fixed fee or a percentage-based charge that only appears when a customer selects Cash on Delivery at checkout. This helps you cover the additional service fees charged by shipping carriers for handling cash and ensures that your COD orders remain as profitable as prepaid ones.

How do I prevent fake or spam COD orders?

To protect your margins, Releasit COD Fee & OTP Verify includes Order Verification and Anti-Spam tools. You can enable OTP (One-Time Password) verification via SMS or WhatsApp to ensure the customer’s phone number is valid before the order is placed. Additionally, you can limit the form to specific countries or block certain IP addresses, ensuring that your fulfillment team only spends time on legitimate, high-intent orders.

How can I hide the COD payment option for specific products or customers on Shopify?

Releasit offers advanced Visibility Rules that allow you to control exactly when COD is available. You can hide the Cash on Delivery option based on product tags, cart value, customer tags, or even specific zip codes. For example, you can disable COD for high-value electronics or for customers who have a history of frequent order cancellations, giving you total control over your risk exposure.

Can I offer a discount to customers who choose prepaid over COD?

Yes. While you can add a fee for COD, you can also use Releasit to incentivize prepaid payments. By highlighting the extra cost of COD and offering a small discount for credit card or digital wallet payments, you can nudge customers toward more secure payment methods. This reduces your dependency on cash handling and improves your cash flow by securing payments upfront.

Does Releasit provide analytics for COD performance and RTO?

Yes, Releasit includes a Performance Dashboard that tracks your COD metrics in real-time. You can monitor how many orders were verified via OTP, the total fees collected, and your overall RTO (Return to Origin) rate. These insights allow you to identify which regions or products have the highest cancellation rates, enabling you to fine-tune your verification rules and shipping strategy for maximum efficiency.