Smart segmentation using auto tags for customers.

You can automate your segmentation by setting up custom rules in SC Customer Tagging. The app monitors customer behavior, such as total spend, order frequency, or specific products purchased, and automatically applies tags to their profiles. This allows you to instantly identify High Value customers or Repeat Buyers without manual sorting, ensuring your database is always organized for targeted outreach.

Yes, it can be done by starting a backdating job. Our backdating service is a popular bolt-on feature that will help you to run your workflows against the historical customer accounts in your store.

Yes. The app allows you to create workflows based on demographic and account data. You can automatically tag new sign-ups, customers from specific countries, or those who haven't made a purchase in a certain timeframe. This is a powerful tool for running location-specific promotions or Welcome Back campaigns tailored to the customer's specific history with your brand.

Yes, the app supports Dynamic Tagging, meaning it can add or remove tags based on real-time behavior. For example, if a customer’s Last Order Date exceeds six months, the app can remove their Active tag and replace it with a Lapsed tag. This keep-clean functionality ensures that your automated marketing flows are always acting on the most current data possible.

By using SC Customer Tagging to create specific segments, you can sync these tags directly to Klaviyo or other ESPs. Instead of sending a generic newsletter to everyone, you can trigger automated email flows for specific groups, such as VIPs or Window Shoppers. This precision significantly increases your open rates and conversions by ensuring the right message reaches the right person at the right time.