The #1 WhatsApp Marketing platform for Shopify - turn WhatsApp into revenue
Dondy: WhatsApp Marketing + Chat
4.9 / 5 (820 reviews) ·
Recover abandoned carts, run AI-powered broadcast and upsell campaigns, and support customers in real time - all inside the WhatsApp your customers already use every day. One widget, one inbox, one platform.
Recover abandoned carts, run AI-powered broadcast and upsell campaigns, and support customers in real time - all inside the WhatsApp your customers already use every day. One widget, one inbox, one platform.

Recovering lost sales with AI-powered abandoned cart messages on WhatsApp
Dondy automatically detects abandoned checkouts and sends personalized WhatsApp messages with tailored offers to bring shoppers back — no manual follow-up needed. Merchants report up to a 40% cart recovery rate and a 98% message open rate, far above what email alone delivers.
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Tailoring every touchpoint with a fully customizable WhatsApp widget
Match the widget to your brand with custom button designs, sizing, placement, business hours, and prefilled messages. Embed it store-wide or target specific pages - seamless brand integration with no code required.
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Elevate sales with AI sales agents, upsell campaigns, and bulk broadcasts
Deploy unlimited AI support and sales agents to answer questions, recommend products, and close sales around the clock. Layer on retention and upsell campaigns, segmented bulk broadcasts, and automated order/COD confirmations — all designed to lift Average Order Value and repeat purchase rate.
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Main Features
One-Click WhatsApp Cart Recovery
Customizable WhatsApp Widget
AI Sales & Support Agents
Pricing
Free
Free
WhatsApp floating widget, unlimited conversations
Custom size and placement
10 manual abandoned-cart messages/month
10 manual order-confirmation messages/month
Pro
7-day free trial
$6.99/month
Premium button designs
Custom business hours
Full widget customization + product URL inclusion
Analytics reporting
Manual cart recovery tools
Power Automation
7-day free trial
$79.99/month
Usage-based messaging beyond plan allowance (from ~$0.017–$0.256/message depending on market)
Personal WhatsApp Business API account
Fully automated, customizable message flows
Marketing campaigns and bulk/broadcast messaging
1,000 free one-click messages every 30 days
Elite
7-day free trial
$159.99/month
Unlimited WhatsApp automation flows
AI agents for sales and support (unlimited agents/inbox seats)
VIP account manager
Green-tick (Meta verification) assistance
* All charges are billed in USD.** Recurring charges, including monthly or usage-based charges are billed every 30 days.
Integrations
Get the most out of Dondy: WhatsApp Marketing + Chat. Connect to the platforms you love.
Streamline your app by integrating all your platforms to Dondy: WhatsApp Marketing + Chat.
Shopify Flow
Simplifying e-commerce operations workflow.
WhatsApp Business API
Send and receive messages with customers at scale.
Klaviyo
Email marketing & SMS.
Judge.me
Fast-loading, fully customizable review app to build trust with social proof.
CWILL(Trustoo) Product Reviews
Collect unlimited photo/video reviews and build brand trust.
Yotpo Email Marketing & SMS
Engage with customers with intuitive email & SMS marketing.
Instagram Messaging
You can send, read, and manage direct messages on Instagram.
Facebook Messaging
You can send, read, and manage direct messages on Facebook Messenger.
Website Chat
Let visitors instantly start a conversation with a support team or AI.
What our clients say about us
Dondy is like the superhero of WhatsApp for businesses! It's a total game-changer, letting you chat and market all in one place. Super easy to use, keeps things organized, and it's like having a personal marketing sidekick for your business on WhatsApp. Love it!
Munchcase
Exactly the app I was looking for! First of all the support is amazing, I was guided in zoom meeting on the app and how to set everything with the best practice. And for me as owner of ecommerce store it was exactly what im looking for! Amazing ROAS on my campaings and on automated messages for abandon carts or other segments.
Emilie Lingerie
Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!
Chicy Boutique
Recover abandoned carts, run AI-powered broadcast and upsell campaigns, and support customers in real time - all inside the WhatsApp your customers already use every day. One widget, one inbox, one platform.
Install NowDondy: WhatsApp Marketing + Chat
You have questions, we have answers.
Dondy detects an abandoned checkout and automatically sends a personalized WhatsApp message with a tailored offer or reminder, tracking clicks and conversions back to the original cart.
Personal is for individual chats, Business adds basic tools for small shops, and the API (what Dondy uses) is built for growing brands that need automation, broadcast campaigns, and large-scale messaging.
Yes, Dondy's AI agents answer FAQs, recommend products, verify COD orders, and hand off to a human agent when needed, across WhatsApp, Instagram, Facebook, and website chat.
Yes, Dondy integrates with Judge.me, Loox, Yotpo, and Trustoo for review collection, and with Klaviyo for combined email/SMS/WhatsApp flows.
Yes, Dondy includes GDPR-compliant opt-in and opt-out handling for all marketing and broadcast messages.
You keep the Free plan's core widget and manual messaging for free indefinitely; upgrading to Pro, Advanced, Power Automation, or Elite unlocks automation, the WhatsApp Business API, and AI agents at any time.