Collect product feedback with survey forms & conditional logic
Hulk NPS Post Purchase Survey
4.7 / 5 (72 reviews) ·
Gain actionable insights and customer feedback with the post-purchase survey app.
Gain actionable insights and customer feedback with the post-purchase survey app.
Power Business Growth with Analytics
Leverage the power of insightful analytics to acquire essential customer data, empowering your business with data-driven strategies. By utilizing comprehensive analytics, you can gather valuable insights that inform your decision-making and drive success in your marketing, sales, and customer engagement efforts.
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Boost Productivity through Cutting-Edge Automation
Elevate your sales performance by employing strategic questioning techniques to uncover customer needs, preferences, and pain points. By asking the right questions, you can gather valuable insights and tailor your sales approach, resulting in increased revenue growth and improved sales outcomes.
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Create a Unique Online Presence
Enhance your website's visual appeal and user experience by customizing buttons, layouts, and design to create a cohesive and unique online presence that resonates with your target audience.
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Main Features
Advanced CSS
Personalized Survey Forms
Admin Notifications
Pricing
Development
Free
Any development store can use the app for free until they upgrade their account to a paid Shopify plan
Pro
$25/month
Unlimited responses
Export responses as CSV
Required/Optional field
Survey statistics
White labeled forms (no watermarks)
* All charges are billed in USD.** Recurring charges, including monthly or usage-based charges are billed every 30 days.
Integrations
Get the most out of Hulk NPS Post Purchase Survey. Connect to the platforms you love.
Streamline your app by integrating all your platforms to Hulk NPS Post Purchase Survey.
What our clients say about us
Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold.
Laibmann Online Shop
I highly recomend this app, It helped to interact with my customer and focus on the task that based on their needs. I finally found that our customers are the main part of our partners when u needs ideas to improve the quality of your service/producs. kudos to the team behind NPS Survey.
Truly Lifestyle Brand Inc.
If you're looking for a really simple post-purchase survey, this is really perfect. Easy to use and does the trick. Over 50% of our customers have answered our simple survey and it has given us greater insight into how we've acuqired them.
Sassy & Arbee
Gain actionable insights and customer feedback with the post-purchase survey app.
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Hulk NPS Post Purchase Survey
You have questions, we have answers.
You can automatically track your Net Promoter Score by deploying a one-click survey with Hulk NPS Post Purchase Survey. The app asks customers how likely they are to recommend your store on a scale of 0–10. It then calculates your overall NPS automatically, providing a clear benchmark of customer loyalty and brand health that you can monitor over time to ensure your business is heading in the right direction.
Yes. Hulk NPS Post Purchase Survey is designed to capture feedback at the moment of highest engagement, the Order Confirmation (Thank You) page. By placing a brief, professional survey immediately after a purchase, you achieve significantly higher response rates compared to email-only surveys. This allows you to gather instant data on the customer’s shopping experience while it is still fresh in their minds.
You can easily add an Attribution Survey question to your post-purchase flow. This helps you identify which marketing channels (like TikTok, Instagram, or Google Search) are actually driving sales. By matching this human data with your digital analytics, you get a much more accurate picture of your marketing ROI, allowing you to double down on the channels that truly convert.
Hulk NPS Post Purchase Survey features a flexible survey builder where you can create multiple choice questions, free-text boxes, or numerical scales. You can fully customize the colors, fonts, and branding of the survey widget to ensure it feels like a native extension of your checkout process. You can also set conditional logic to ask follow-up questions based on the customer’s initial rating.
Hulk NPS Post Purchase Survey includes a Comprehensive Analytics Dashboard where you can view all your responses in real-time. You can filter data by date, customer, or specific answer to identify trends and common pain points. This data is invaluable for making informed decisions about product development, website improvements, and customer service strategies.
